Accepting New Assignments
Updated
When a lender sends out a new offer assignment or if you are assigned to the order you will receive an assignment offer via email and within the Dwelling Blocks platform. It's important these offers are acknowledged before the expiration to provide the best service to your clients — and an offer that expires is one you do not get.
Where to Find New Assignment Offers
New assignment offers will be emailed to you and are located in the Offers section on the left navigation panel of Dwelling Blocks. A number next to Offers indicates the outstanding offers waiting for your response.
Reviewing and Accepting an Offer
To accept a new assignment:
Click on the link on the Email to take you straight to the offer.
If already logged in, navigate to Offers in the left menu of the main navigation.
Select the offer you want to review.
Carefully check all details, including the due date, fee and report requirements.
Take note of the expiry date - this is the deadline to accept or reject the assignment.
Choose to Accept or Submit Conditions/Reject the offer.
Learn more about Submit Conditions/Reject here
Where to get help
Who an offer goes to, how long you have to respond, and who ends up with the assignment are all the lender's configurations. Dwelling Blocks does not have access to them, so support cannot say why an offer went elsewhere or extend the time you have.
We can help with the platform itself — for example, the Offers page showing an error, or the Accept button not responding. Use Get Support or email support@dwellingblocks.com.