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Everything a vendor needs to run work on Dwelling Blocks — from the first login to a submitted report.
Getting Started
8 articlesSet the account up, find your way around, and take your first assignment.
New Companies - Getting Started Guide: Your First 5 StepsWelcome to Dwelling Blocks! This guide walks new companies through the five steps needed to set up an account and start receiving assignments.Getting Started Checklist for New Appraiser and Inspection VendorsWelcome to Dwelling Blocks! As a newly added vendor, complete the steps below to become eligible for assignments.How To Set Your Password If Your Invite Link ExpiredIf your invitation link to Dwelling Blocks has expired, don’t worry! You can still access your account easily. Follow these steps to get started:Connecting Your Bank Account To Get PaidAt Dwelling Blocks, we want to ensure that you receive payments quickly and securely for the work you complete.How to Stay Ahead and Succeed with Your AssignmentsOur goal is to help every vendor succeed and receive more opportunities. Dwelling Blocks streamlines profile management and the appraisal workflow, but order assignments themselves are handled…Understanding Your ScorecardYour scorecard is how a lender measures your reliability. It is built from your delivery history and from how promptly you keep the lender updated while an assignment is in progress.Requesting SupportIf you need help, select the Help button from the sidebar. This opens the Tickets page, where you can view all your existing support requests, company-generated tickets, and access available…Why Am I Not Receiving Assignments?Lenders decide who gets each assignment, and Dwelling Blocks has no access to that. Here is what actually drives it, and the eight things on your side worth checking.
Offers & Bids
4 articlesReviewing offers, bidding on work, and proposing new terms.
Accepting New AssignmentsWhen a lender sends out a new offer assignment or if you are assigned to the order you will receive an assignment offer via email and within the Dwelling Blocks platform.Understanding How Bid Offers WorkBid offers are the most common kind of offer you will receive. Accept the proposed terms, reject them, or bid with a fee and due date of your own.How to Submit an Offer with ConditionsIf you need to propose new terms for an appraisal assignment - such as a different fee or due date - here's how you can submit a condition offer.Lender Details from the Offer or Assignment PageOn the offer page, you'll find the lender's name displayed in the header next to the product type. For more details, simply click the small information (i) icon beside the lender's name.
Working an Assignment
6 articlesAppointments, status updates, notes to the lender, and holds.
Main Navigation: Assignment OverviewIn the Main Navigation Dwelling Blocks organizes Vendor assignments from lenders into four sections: Offers, In Progress, On Hold, and All Assignments.Vendor Dashboard OverviewThe Dwelling Blocks Vendor Dashboard is designed to help appraisers and inspectors (vendors) manage active assignments efficiently and maintain strong scorecard performance.Completing an Assignment in Dwelling BlocksSuccessfully completing an assignment in Dwelling Blocks involves several key steps you are already familiar with.Assignment FeaturesIf you need to involve more team members on an assignment, you can do so by using the Add Additional Assignee button.Notes: Messaging the Lender About an AssignmentThe Notes section on an assignment is your direct line to the lender. Mark a note as Urgent when you need help, and the lender will assist as soon as possible.Assignment on holdAssignments can be placed on hold when something temporarily prevents you from completing the appraisal on time.
Reports & Submission
12 articlesRequirements, QC review, submission errors, revisions, and reconsiderations of value.
Report requirementsReport Requirements are notes added by the underwriter or lender to communicate specific items that must be addressed in the report.Report QC ReviewQC Review is a required pre-submission checkpoint designed to catch report issues early - before submission to the GSE or HUD.Feature Overview: Report Validation WarningsWhen vendors upload appraisal reports for submission in Dwelling Blocks, ensuring the report matches the lender’s assignment requirements is critical.Report Submission: Handling Errors and WarningsMost submission warnings and errors come back from the GSE or HUD, not from Dwelling Blocks. Here is what each type means and how to clear it.Why Is Report Submission "In Progress" for More Than 15 Minutes?At Dwelling Blocks, we strive to process your report submissions as quickly as possible. However, sometimes your submission may remain "In Progress" for more than 15 minutes.Request Report Error OverrideIf a report submission fails with an error the lender is able to override, you can ask them to override it. This guide explains how the feature works and what steps to follow.Request Manual Report SubmissionIf a report submission fails with an error you cannot resolve, you can ask the lender to submit the report manually. This guide explains how the feature works and the steps to follow.Revision Requests on Completed ReportsAn underwriter reviews every completed report. If something needs correcting they open a revision request, which you resolve by uploading a revised report before the revision due date.Reconsideration of Value (ROV) RequestsAn ROV asks you to reconsider the value in a report you have already delivered. It is added to the completed report, you are notified by email, and it needs a response.Uploading an Updated Report After Assignment CompletionSometimes, you may need to upload an updated report even after the assignment has been marked as Completed — for example, if you forgot to attach a required file, made a small correction, or the…UAD 3.6 and the Redesigned URARDwelling Blocks is ready for UAD 3.6 and requires no new certification from you. The new report types have to be enabled by each lender, and here is what changes once one of yours does.When an Assignment Will Not CloseYour report is finished but the assignment is still open and payment has not been released. That usually means the final submission failed, and the lender has to complete it.
Your Profile
10 articlesLicenses, insurance, coverage, capacity, and the report types you work with.
How to Update Your Profile InformationKeeping your profile information up to date is very important! Here’s a simple guide to help you update your details.A Guide to Fully Activating Your Profile to Receive AssignmentsThe profile Status page, provides a clear checklist and progress tracker for all required profile steps.The Importance of Updating Your Address for Accurate Assignments and AllocationsKeeping your address information up to date in your profile is crucial for ensuring the smooth operation of assignments. Many assignments are based on your location.Adding and Verifying an Appraisal LicenseIf a Vendor user is an appraiser, they’ll need to add their appraisal license to their user profile in Dwelling Blocks.How to Update Your Insurance InformationKeeping your insurance information up to date is very important! This ensures you meet requirements and avoid any service interruptions.Coverage AreasIn Dwelling Blocks, Vendors can define specific coverage areas by selecting the counties within a state where they are available to accept assignments.Setting Your CapacityCapacity is the number of assignments you can carry at once, and it is a hard limit — once you are at it, new offers stop reaching you.Select Report Types You Work WithKeeping available report types accurate is essential for efficient lender assignments. When users maintain an up-to-date list of supported report types, lenders can confidently offer assignments that…Instructions for Changing Your Email AddressNote: After you update your email, both your old and new email addresses will receive a notification confirming the change.Tasks: Everything You Need to KnowTasks make it easy to stay organized, keep your profile up to date, and never miss an important update. Here’s a quick guide to managing them.
Availability & Connections
5 articlesSwitching availability on and off, taking a break, and joining lender panels.
How to Enable "Available for Assignments"If you want to start accepting assignments, you must make sure your profile is set to "Available for assignments." Follow these steps to activate this setting:Vacation ModeIn Dwelling Blocks, Vendors have the option to activate Vacation Mode, which temporarily removes them from being assignable to new orders.Taking a Break or Stopping WorkWhether you need a week off or want to leave a lender panel entirely, there is a setting for each. Picking the right one avoids stranding assignments that are already in progress.How to Connect to the Lender Panel and Receive OrdersConnecting to the lender panel is essential for receiving assignment offers through Dwelling Blocks. Follow the steps below to request access and set up your order preferences.Lender ConnectionsThe Lender Connections page, located under Company Settings, allows you to manage your connections with lenders who use the Dwelling Blocks platform.
Notifications
3 articlesEmail and SMS alerts — what you receive, and what to do when nothing arrives.
Notification SettingsWhat Dwelling Blocks emails and texts you automatically, and how to turn any of it up or down for yourself or for your whole company.Offer Notifications via SMS (Text)Stay updated with new assignment offers delivered directly to your phone via SMS!Troubleshooting Email Delivery IssuesEvery user can review their own email delivery history in the Activity Tab of the profile.
Payments & Payouts
5 articlesBank setup, when the money reaches you, fee breakdowns, and 1099 forms.
Connecting Your Bank Account To Get PaidAt Dwelling Blocks, we want to ensure that you receive payments quickly and securely for the work you complete.When and How You Get PaidPayment reaches you in two hops — Dwelling Blocks transfers your fee to Stripe as soon as the assignment completes, and Stripe pays out to your bank a few business days later.Assignment FeesYou can access the report Fees by selecting your assignment and clicking on the "Fees" tab at the top of the page.Get Your Dwelling Blocks 1099 Tax Forms from StripeDwelling Blocks users do not need to submit a W-9 form directly to Dwelling Blocks - Stripe handles all U.S.Updating Stripe for Accurate 1099 FormsIf you require changes to your 1099 because of how you originally set up your ownership structure, for example to use a TIN instead of a SSN, you’ll need to update your Stripe account to make sure…
Company & Team
5 articlesCompany profile, users and roles, lender connections, and API access.
Company ProfileTo make the most of Dwelling Blocks’ features, it’s important to complete your company profile by adding your company’s address.Guide to adding, editing, and removing users from the accountThis guide covers the steps to add, edit, and remove users in Dwelling Blocks, including setting user roles, managing permissions, and configuring assignment availability.Custom Roles & PermissionsThis guide explains how to create, manage, and delete custom roles in Dwelling Blocks, allowing you to define specific permissions for various responsibilities within your team.Lender ConnectionsThe Lender Connections page, located under Company Settings, allows you to manage your connections with lenders who use the Dwelling Blocks platform.API Automation & SubscriptionAt Dwelling Blocks, we understand that many of our vendor users have invested in sophisticated systems to support their business operations.
Still need a hand?
These guides cover the platform as vendors use it day to day. If what you are seeing does not match, open a ticket from your account and the support team will pick it up.